Monday, May 29, 2006

Why Remote IT Support is So Hard

Extract from a recent MSN conversation. Names changed to spare some blushes but the text is untouched:




Me:Hi
"User":tell me how to bookmark
Me:In your web browser, do you have a word on the toolbar (at the top) like 'favourites' or 'bookmarks'?
"User":What is my web browser
Me:What do you use to 'browse' the 'web'
"User":my mouse

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