| Me: | Hi |
| "User": | tell me how to bookmark |
| Me: | In your web browser, do you have a word on the toolbar (at the top) like 'favourites' or 'bookmarks'? |
| "User": | What is my web browser |
| Me: | What do you use to 'browse' the 'web' |
| "User": | my mouse |
Monday, May 29, 2006
Why Remote IT Support is So Hard
Extract from a recent MSN conversation. Names changed to spare some blushes but the text is untouched:
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